Privacy Policy

Effective Date: March 2026

This Privacy Policy explains how Lisette (“Lisette,” “we,” “us,” or “our”) collects, uses, and protects your information when you use our website and services.

1. Information We Collect

We may collect the following categories of information:

• Account Information: such as your name, email address, and other information you provide when creating an account or contacting support.
• Payment Information: payments are processed by Stripe. We do not store full payment card details on our servers.
• Usage Data: basic information about how you use the service (for example, pages visited, actions taken, and device/browser details).

2. How We Use Your Information

We use your information to:

• Provide and operate the service
• Create and manage your account
• Process subscriptions and payments (via Stripe)
• Respond to support requests and communicate with you
• Improve reliability, security, and performance

3. How Your Data Is Stored

Lisette uses Firebase (Google Cloud) to store and manage user data for the operation of the service.

4. Payments (Stripe)

Payments are processed securely by Stripe. Stripe may collect and process your payment information according to its own privacy policy. Lisette does not store your full card number or security code.

5. Email & Communications

If you email us at joel@lisette.one, we will use your message and contact information only to respond and provide support. We may retain communications for recordkeeping and customer support purposes.

6. Sharing of Information

We do not sell your personal information.

We may share information only in the following cases:

• Service Providers: with trusted providers that help us operate the service (for example, Firebase for data storage and Stripe for payments).
• Legal Requirements: if required by law, regulation, subpoena, or legal process.
• Protecting Rights & Safety: to protect the rights, property, or safety of Lisette, our users, or others.

7. Data Security

We take reasonable steps to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information as long as necessary to provide the service, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Your Choices

• You may request access, correction, or deletion of your personal information by emailing joel@lisette.one.
• You may cancel your subscription at any time (see Terms of Service).

10. Children’s Privacy

Lisette is not intended for children under 18, and we do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. If we make changes, we will update the “Effective Date” above. Your continued use of the service after changes means you accept the updated policy.

12. Contact

If you have questions about this Privacy Policy, contact us at joel@lisette.one.